STFC
Organisation STFC
Organisation Detail Science and Technology Facilities Council
Reference Number IRC242525
Location Didcot See on Map
Salary £18946 - £18946
Date Posted 25 August 2017
Grade RC-STU
Contract Type Student - Sandwich Course
Hours Full Time
Closing Date 30 October 2017
Interview Date



Salary: £18,946
Grade: RC-STU
Contract Type: Fixed Term for 1 year
Hours: Full Time
Closing Date: 30th October 2017
Interview Date: 28th and 29th November 2017

Background

The Science and Technology Facilities Council (STFC) is one of Europe’s largest science research organisations. We’re trusted to support, enable and undertake pioneering projects in an amazing diversity of fields. Through world-class facilities and people, we’re driving ground-breaking advances in science and technology.

Each year we offer opportunities to undergraduate sandwich students to gain practical experience, working alongside technical experts at the forefront of scientific research. We offer an invaluable experience with exposure to world class science and technology and the opportunity to develop working relationships that continue well after your placement has finished.

This placement is to work in a team providing computing support services at Rutherford Appleton Laboratory. The aim is to provide you with a broad range of experience of the issues involved in providing computer support services in a scientific environment.

Summary of Key Duties

You will be assigned to the IT Service Desk in the ISIS department, undertaking support of Windows desktop systems (and possibly some Apple and Linux systems also).  Across all of the above areas the student will gain experience with issues of computer security, networking and web based documentation, as well as significant user interaction and customer support and the installation and configuration of IT related hardware and software. You will also be expected to participate in projects aimed at improving the IT infrastructure.

The business computing environment consists of Windows Active Directory Domains using Microsoft Office and Outlook as the email client.

You should have good interpersonal skills and be committed to delivering an excellent service to your customers within the department.

 

Qualifications

Essential:     
    

  • at university, enrolled on an undergraduate degree course and required or have requested to take a year out of studies to gain experience within industry
  • studying for a degree in a Computing or IT related subject, or a science student interested in computing work
  • right to live and work in the UK.


Knowledge, Skills and Experience

Essential:

  • knowledge of Microsoft Windows operating systems
  • knowledge of Microsoft Office products
  • sound knowledge of PC Hardware and peripherals.


Desirable:

  • beneficial: some knowledge of Apple products
  • beneficial: some knowledge of Unix systems.

Personal Skills, Qualities and Attributes

Essential: 

  • comfortable working in a busy helpdesk environment
  • good interpersonal skills and committed to delivering an excellent service to their customers within the department
  • excellent written and oral communication skills
  • demonstrate good team working capabilities
  • the willingness to learn new skills, both technical and non-technical
  • open minded and flexible in relation to the type of work assigned to them.

In addition to the competitive salary, an excellent index linked pension scheme and generous leave allowance are offered. Full details of offered benefits can be found on STFC’s careers pages.

From April 2018, STFC will be part of UK Research and Innovation. UK Research and Innovation will bring together the seven Research Councils, Innovate UK and a new organisation, Research England. The aim is to create a system that maximises the contribution of each of the component parts and creates the best environment for research and innovation to flourish. The vision for the new organisation is to be the best research and innovation agency in the world. More information can be found online here.

Applications are handled by UK Shared Business Services. To apply please download the application form and save it to your pc. You must upload the completed form and a covering letter to support your application. Please save all your documents with the IRC reference number in the filename and your name.

STFC Sandwich Student Application Form

You must be on a sandwich degree and be taking the industrial placement as a recognised sandwich year to be eligible. You must also have the right to work in the UK. Please ensure that you include a reference from your University as part of your application form.

You can apply for up to three Sandwich student placements; this will require you to complete ONE application form however please ensure that you upload the application form to all three placements and save the relevant reference number (e.g. IRC205817) in the filename of each application that you upload.

Closing date: 30th October 2017
Interview/assessment date: 28th – 29th November 2017

As this job does not fulfil the Home Office Code of Practice criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK.  At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here: https://www.gov.uk/check-uk-visa/y