Organisation STFC
Organisation Detail Science and Technology Facilities Council
Reference Number IRC248679
Location Didcot See on Map
Salary £15551 - £20800
Date Posted 06 March 2019
Contract Type Apprentice
Hours Full Time
Closing Date 23 June 2019
Interview Date 08 July 2019

Brief Description

Salary: £15,551 per annum (rising incrementally to £20,800 per annum in the fourth year)     
Grade: UKRI-App
Contract Type: Fixed Term for 4 years
Hours: Full Time
Closing Date: 23rd June 2019
Interview Date: W/C Monday 8th July 2019

Our Organisation

STFC is a world-leading multi-disciplinary science organisation, and our goal is to deliver economic, societal, scientific and international benefits to the UK and its people – and more broadly to the world. We have large-scale scientific facilities in the UK and Europe used by thousands of scientists performing thousands of experiments every year. The facilities provide a range of research techniques to help scientists better understand our world and the universe!

Computing is essential to the science that STFC supports. We need a keen individual to support us in the development of new and existing IT services and systems. We are recruiting a Computing apprentice to work at the Rutherford Appleton Laboratory in south Oxfordshire. You will be based in the Particle Physics Department IT group with computing professionals.

During the apprenticeship scheme you will be exposed to a variety of IT, gaining a broad range of skills and experiences to support you as you work towards a BSc (Hons) Digital and Technology Solutions Degree.

Opportunities & Responsibilities

You will undertake placements that will develop your expertise in:


  • logging and resolving user IT issues/hardware/software/networking etc
  • liaising with other helpdesks to resolve issues.


  • making sure Sophos Anti-Virus is installed and running correctly on all device
  • making sure all Windows devices are up to date WSUS
  • resolving vulnerabilities on Windows devices from results of Greenbone scans.


  • self-learn WAMP, MySQL, PHP, HTML (bootstrap), Javascript to manage and develop custom databases (inhouse databases built by previous students.) 
  • self-learn and write custom PowerShell scripts to automate tasks.


  • self-learn SharePoint365 to manage departments SharePoint365 site.


  • user guides
  • admin guides
  • project
  • change Control
  • procedures and processes.


  • DHCP
  • DNS
  • VLAN’s
  • IP address management
  • self-learn Linux to manage LLDP network mapping tool.

Server and service virtualization

  • virtual machine Failover Cluster with SAN storage
  • file server Failover Cluster with SAN storage.

Other Windows services not mentioned above

  • printing
  • terminal services
  • System Center Configuration Manager (SCCM)
  • Active Directory and Group Policies
  • Distributed File System (DFS)
  • IIS.

Exposure to other IT

  • AC’s user devices
  • MAC server Time Machine and Printing
  • Linux.

You will be expected to:

  • communicate and work with fellow team members on a daily basis
  • communicate with users, scientists, engineers and management to understand their requirements
  • take an active role in both technical and non-technical meetings
  • show initiative especially regarding learning new things
  • work independently at times and ask questions if unsure
  • take responsibility for ensuring your work does what is needed and meets the quality criteria specified
  • write documentation for technical and non-technical users
  • help deploy IT services to production and help provide support after release
  • use a variety of tools and technologies used by the team to manage and develop computer services and systems
  • present a topic to a small group of people and answer questions
  • participate in the wider department and STFC apprentice training programme.

You will be supported to undertake paid degree-level training. In addition to this and “on the job” training, you will have opportunity to subscribe to professional online tutorial sites, attend technical courses, undertake various soft skills training, and take part in our organisation-wide apprentice networking and training events where you will meet and get to know other apprentices such as our electronics, mechanical and electrical engineering apprentices. You will be assigned a mentor for the duration of the scheme.

About You

As a starting point we expect you to:

  • Have achieved (or will have achieved) a minimum of two A levels at grade A or above OR three A levels at grade C or above OR a BTEC Level 3 in Computing (or similar subject) or equivalent
  • have good communication skills both verbal and written
  • have strong organisational skills
  • knowledge of Microsoft Windows operating systems
  • knowledge of Microsoft Office products
  • sound knowledge of PC Hardware and peripherals
  • able to perform manual handling tasks
  • comfortable working in a busy helpdesk environment
  • as well as technical ability, the candidate should have good interpersonal skills and be committed to delivering an excellent service to their customers within the department
  • beneficial: Some knowledge of Apple products
  • beneficial: Some knowledge of Unix systems
  • beneficial: an interest in programming.

Organization Description

UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation. More information can be found at

The Science and Technology Facilities Council is a world-leading multi-disciplinary science organisation, and our goal is to deliver economic, societal, scientific and international benefits to the UK and its people – and more broadly to the world.

Shortlisting Criteria


  • Have achieved (or will have achieved) a minimum of two A levels at grade A or above OR three A levels at grade C or above OR a BTEC Level 3 in Computing (or similar subject) or equivalent - please give subjects and results in CV
  • good written communication skills as demonstrated in your CV and cover letter
  • desire to develop personally and professionally - your cover letter should explain why you have applied for this computing apprenticeship scheme and any activities you are involved in to help you develop personally and professionally
  • right to live and work in the UK.


  • some knowledge of and enthusiasm for computer programming and/or hardware - your CV and/or cover letter should give example(s) of personal or school projects that involved learning about and using IT and/or a programming language and/or hardware and what you enjoyed
  • A/AS level (or equivalent) in Computing or other scientific/technical discipline - please give subjects and results in CV.

Interview Criteria

All shortlisting criteria above plus:

Knowledge and Experience


You will have:

  • some knowledge of computer hardware and computer systems
  • as a minimum a successful candidate will be able to describe the basic components of a computer system
    and be aware of the range of computer operating systems.


You may have:

  • some experience of computer programming
  • as a minimum a successful candidate will have written a simple programs, web page or app in any programming language.

Personal skill and Qualities


  • ability to examine evidence and data in order to understand it and solve problems
  • as a minimum a successful candidate will be able to work systematically through straightforward problems, study or examine numerical data in detail, in order to discover more about it and link it to their understanding of computer systems in order to gather evidence and find the cause of problems
  • excellent communication skills and ability to work in a team
  • as a minimum a successful candidate will have a good command of English (verbal and written) allowing them to be able to communicate well with other members of staff. They will understand the importance of working well within a team
  • ability to work independently and manage small projects
  • as a minimum a successful candidate will be able to demonstrate that they are able to plan and manage their own work, that they are conscientious and have the ability to pay attention to detail.

UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.

To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check.

Employee Benefits

UK Research and Innovation recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, a Career Average Revalued Earnings pension scheme, 30 days annual leave allowance and a number of other benefits.

Developing Talent

We are committed to developing employees in their roles throughout their career. Learning and development plans enable employees to continue their professional development through training and development opportunities such as e-learning, classroom training and on-the-job experiences. We encourage our employees to share their learning across teams and organisations.

Equal Opportunities

We strive to make decisions based on individual merit and ability. We welcome applications from all sections of the community and promote equality of opportunity in accordance with the Equality Act 2010. As holders of Disability Confident Employer status, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy.

Online applications only. Please submit a covering letter and CV ensuring that the IRC reference is included in the filename description of each document uploaded. Please note that failure to address the above criteria or submitted without a covering letter may result in your application not being considered.

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