Organisation STFC
Organisation Detail Science and Technology Facilities Council
Reference Number IRC249298
Location Didcot See on Map
Salary £38318 - £42576
Date Posted 02 May 2019
Grade RC-E
Contract Type Open Ended
Hours Full Time
Closing Date 31 May 2019
Interview Date

Brief Description

Salary: £38,318 to £42,576
Grade: RC-E
Contract Type: Open-Ended
Hours: Full Time/Part Time – minimum 25 hours per week
Closing Date: 31st May 2019


The Scientific Computing Department (SCD) provides world class leading edge compute and data storage infrastructure to support the work of world class science both within STFC, the UK and internationally. The department creates and manages the underpinning scientific computing infrastructure used to provide an extensive range of services.

The STFC Cloud is a computing facility within SCD which provides elastic computer resources to scientists within STFC and its collaborators across a variety of different subject areas. Users of the STFC Cloud include the STFC facilities(the ISIS Neutron and Muon Source, the Central Laser Facility and the DiamondLight Source) and international collaborations including the Large Hadron Collider (LHC), the Square Kilometre Array (SKA) and the European Open Science Cloud (EOSC), amongst many others. It is based on OpenStack and uses the latest technologies to meet the needs of scientists.

The Cloud team has a vacancy for a highly motivated IT professional or scientist with experience of delivering exciting projects and reliable services to manage this extensive and growing computing infrastructure. The post is based at the STFC Rutherford laboratory in Oxfordshire

List of Duties/Work Programme/Responsibilities

  • responsible for onboarding of new user communities
  • overseeing the implementation of the Cloud strategy with the Cloud Architect
  • responsible for ensuring services run smoothly and meet their operational commitments by
  • planning for interventions, upgrades and planned downtime periods across a complex interrelated set of services
  • tracking service performance against agreed SLAs/SLDs and reporting to relevant stakeholders on service performance and issues
  • ensuring the teams follow agreed best practices and driving a process of continuous improvements to ensure the high availability of production systems and services
  • providing technical project management expertise to the developing the STFC Cloud service:
  • providing technical planning expertise across a complex interrelated computational development projects that make up the STFC Cloud
  • tracking project delivery and reporting summary progress against agreed project plans
  • reporting to all relevant stakeholders on technical progress and issues
  • managing the resolution of technical project issues
  • ensuring the teams follow agreed best practices and driving a process of continuous improvements to ensure the high availability of production systems and services
  • working alongside other team members, other groups in SCD, STFC and external collaborators to ensure that the services offered are able to meet the scientists’ requirements
  • investigate and recommend services and management tools as required
  • managing assets
  • capacity planning.

Technical Skills Required

  • ability to manage, support and drive forward a large number of complex, interrelated technical development projects
  • ability to manage a large multi user service platform to a high level of availability
  • ability to support users of computing systems, responding to problems and developing solutions as required in a timely manner
  • strong problem solving and analysis skills
  • ideally also have experience in performance and exception monitoring tools, and knowledge of data workflows.

Personal Skills and Attributes

  • good communication skills both verbal and written
  • a proactive attitude to service delivery and continuous improvement
  • the ability to negotiate and reach consensus with multiple stakeholders often with conflicting requirements
  • the ability to work well as a team member or team leader ensuring that the team meets its commitments
  • the ability to plan and manage workloads towards the delivery of both common team and personal objectives
  • a commitment to acquiring new skills given the opportunities to work with a large range of cutting edge services deployed within the SCD.

Any other Relevant Information

Organization Description

UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation. More information can be found at

The Science and Technology Facilities Council is a world-leading multi-disciplinary science organisation, and our goal is to deliver economic, societal, scientific and international benefits to the UK and its people – and more broadly to the world.


  • educated to degreelevel or equivalent in a scientific or computing discipline (S)
  • experience of delivering computingservices in a production environment (S+I)
  • the ability to plan,negotiate and reach consensus with multiple stakeholders over serviceinterventions (S+I)
  • the ability to workwell as a team member or team leader ensuring that the team meets itscommitments (S+I)
  • the ability to planand manage workloads towards the delivery of both common team and personalobjectives  (S+I)
  • experience ofdelivering technical project management in a development environment (S+I)
  • an understanding ofsupporting users and developers of computing systems, responding to problemsand developing solutions as required (S+I)
  • good Communicationskills (I).


  • experience withperformance and exception monitoring tools (S+I)
  • experience working in a public or private cloud environment (S+I)
  • experience working with OpenStack (S+I)
  • experience working in a scientific computing environment (S+I)
  • managing dataworkflows (S+I).

UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.

To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check.

Employee Benefits

UK Research and Innovation recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, a Career Average Revalued Earnings pension scheme, 30 days annual leave allowance and a number of other benefits.

Developing Talent

We are committed to developing employees in their roles throughout their career. Learning and development plans enable employees to continue their professional development through training and development opportunities such as e-learning, classroom training and on-the-job experiences. We encourage our employees to share their learning across teams and organisations.

Equal Opportunities

We strive to make decisions based on individual merit and ability. We welcome applications from all sections of the community and promote equality of opportunity in accordance with the Equality Act 2010. As holders of Disability Confident Employer status, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy.

Online applications only. Please submit a covering letter and CV ensuring that the IRC reference is included in the filename description of each document uploaded. Please note that failure to address the above criteria or submitted without a covering letter may result in your application not being considered.

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