Organisation UK SBS
Organisation Detail UK Shared Business Services Ltd
Reference Number IRC252153
Location Swindon See on Map
Salary £22627
Date Posted 28 November 2019
Grade UK SBS-C
Contract Type Open Ended
Hours Full Time
Closing Date 13 December 2019
Interview Date

Brief Description

Salary: £22,627
Grade: UK SBS - C
Contract Type: Open-Ended
Hours: Full Time
Closing Date: 13th December 2019

The purpose of the role is to provide administrative and co-ordination support for the Operations Senior Management Team. You will also support project activities for the Service Delivery teams reporting to the Deputy Chief Operating Officer (DCOO) including:  

  • Providing support to operational projects, co-ordinating activities where required, ensuring that deliverables are met
  • Take ownership to own and resolve project queries
  • Proactively lead on producing management information reports and data analysis as requested for projects
  • Gather information and clarification of customers needs when required
  • Provide administrative support to the Operations Senior Leadership Team (OSLT)
  • Provide support to the OSLT by arranging management meetings including both weekly and monthly SLT, Quarterly management meetings and team brief
  • To undertake the timely preparation of documents for management meetings including weekly and monthly SLTs, Quarterly management meetings and team brief, ensuring that the Operations Senior Management Team (COO, DCOO, FSD & Procurement) are briefed and supported sufficiently in advance, all action points are followed up in a timely manner, and housekeeping arrangements are made
  • To take, draft, circulate, agree and issue minutes of meetings as required in a timely & appropriate manner
  • Build effective working relationships within key stakeholders across operations and the wider UK SBS business
  • Encourage and foster a collaborative team environment
  • Any other duties as required to support the DCOO, COO and Operational Heads of Service.

Organization Description

UK Shared Business Services Ltd (UK SBS) is an organisation whose purpose is to support their clients by allowing them to focus their resources on doing what they do best, by providing the following range of professional business services to our clients:
  • Human Resources & Payroll
  • Finance
  • Procurement
  • Information Technology

Our clients include the UK’s seven Research Councils (RCUK), the Department for Business, Energy & Industrial Strategy (BEIS) and other Partner Organisations.

At UK SBS, service excellence means more than completing transactions; the organisation has been set up to deliver added value for our clients. This means our people make a big contribution to the value we offer through specialist knowledge and high standards of service.



  • GCSE’s or relevant experience.


  • CIPD Level 3.



  • An understanding of HR practices
  • Good knowledge of Oracle or other ERP system.


  • Good knowledge of UK SBS
  • Good knowledge of HRSD processes and clients.

Skills & Abilities


  • Good communication skills both written and verbal
  • Ability to work on own initiative and as part of a team
  • Good organisational skills with an ability to prioritise work load
  • Accuracy and attention to detail
  • Proactive
  • Good analytical skills
  • General PC skills, including a good working knowledge of MS Office packages.


  • Ability to influence, up to Senior Management level.



  • Experience working in a shared services environment
  • Experience in co-ordinating activities and/or small to medium projects.


  • Experience of working with Oracle
  • Experience working on projects
  • Experience of dealing with and managing confidential information
  • Experience of working in a high volume transactional/shared service environment.

UK SBS offers a competitive salary, defined pension scheme and 28 days annual leave rising to 30 days after 2 years of service. Additional benefits include lifestyle and health care benefits, season ticket loans and possible learning and development opportunities.

UK SBS is an inclusive employer and welcomes applications from all sections of the community. We would like to see the number of people with disabilities and those from ethnic minorities increase as a proportion of our workforce and so their applications are particularly welcome. At UK SBS, we value the diversity of our employees and strive to make decisions based on individual merit and ability.

Please note that Candidates must have the right to work in the UK as UK SBS does not hold a sponsorship license.

Only online applications will be accepted and should be submitted in the form of an up-to-date c.v. and covering letter (ensuring that the IRC reference is included in the file name description of each document uploaded), which clearly outlines why you are applying for this post and how you meet the criteria described in this advertisement. Please note that applications submitted without a covering letter, or which fail to address these points, may not be considered further.

Applicants who would like to receive this advert in an alternative format (e.g. large print, Braille, audio or hard copy), or who are unable to apply online should contact us by telephone on 01793 867000. Please quote the appropriate reference number when calling.