Organisation UK SBS
Organisation Detail UK Shared Business Services Ltd
Reference Number IRC252423
Location Swindon See on Map
Salary £22627
Date Posted 10 January 2020
Grade UK SBS-C
Contract Type Open Ended
Hours Full Time
Closing Date 24 January 2020
Interview Date

Brief Description

Salary: £22,627 per annum
Grade: C
Contract Type: Open Ended
Hours: Full Time/Part Time
Closing Date: 24th January 2020
Interview Date: W/C 3rd February 2020

UK SBS faces an unprecedented degree of change, and the Business Change Directorate will be in the driving seat of this exciting journey! To help us achieve this, we're looking to recruit a 'BCD Support Officer'. The scope of the role is larger than just administrator and provides the perfect opportunity for someone looking to start their career in change/project management.

This role is pivotal to the directorate, you will become the 'go-to' person, being responsible for the provision of a first class administrative and facilitative service. In doing so, you will:

  • Arrange a variety of meetings, on behalf of Directorate colleagues including the preparation and distribution of meeting materials/papers, as well as the taking of notes/minutes
  • Support the PMO in obtaining project progress reports and cover short term absences such as annual leave (essential activities only)
  • Provide clear and concise advice and guidance on the Change Request process, project status and portfolio status as required
  • Support Project Managers, Architects and/or Business Analysts with project delivery activities
  • Supporting internal quality assurance activities as directed by the Portfolio Officer
  • Provide general admin support across the directorate, for example, making travel arrangements, raising purchase orders, creation and collation of project materials and document sets etc.
  • Be the Records Management Champion for the Directorate, and administer the Directorate SharePoint site by (i) making sure information is up-to-date and fit for purpose, and (ii) developing and maintaining an effective records management filing system
  • With guidance from the recruiting manager, take the lead for the directorate’s recruitment activities administering the process from point of approval to onboarding
  • Support all Learning & Development activities across the Directorate
  • Assist with all events management activities for the Directorate, e.g. quarterly away days, social events, etc.
  • Support the creation and distribution of Directorate wide communications
  • Provide specific support to the Enterprise Architect through activities such as writing up notes into Word/PowerPoint slides; preparation of documents; mailbox and diary management
  • Ensuring adequate administrative cover is always available to BCD, through careful arrangement of absences, and cover for other administrator duties
  • Any other duties as required by the Line Manager commensurate with this position.

Organization Description

UK Shared Business Services Ltd (UK SBS) is a trusted shared services provider to government. We are owned by the Department for Business, Energy & Industrial Strategy (BEIS) and UK Research and Innovation (UKRI) and deliver services to our six public sector clients and their 18,000+ employees.

UK SBS provides HR & Payroll, Finance, Procurement and IT business services and specialist expertise to our clients. Our people are proud of the part they play in enabling our clients to focus on their core activities and delivering value for the UK economy and taxpayers.

At UK SBS, we aim for service excellence in everything we do, whether we are ensuring people get paid accurately or delivering high profile projects on time. Our people and our values are at the heart of who we are and how we do things…Can you play a part in our success?

Shortlisting (S) and Interview (I) Criteria


  • English and Mathematics GCSE, minimum grade 4 (C) or equivalent (S)
  • Proficient in MS Office: Word, Excel and PowerPoint (S/I)
  • Proficient calendar management, using MS Outlook (S/I)
  • Good Customer Service skills (S/I)
  • Strong analytical skills, with an eye for detail (S/I)
  • Effective interpersonal and communication skills (I)
  • Excellent time management skills with the ability to prioritise and multi-task (S/I)
  • Significant administrative experience (S/I)
  • Good listening skills (I)
  • Professional and able to build good working relationships. (S/I)


  • MS Office Project (S/I)
  • SharePoint (S/I)
  • Visio (S/I)
  • Oracle (S/I)
  • Change and Project Management methodologies (S/I)
  • Working within a project or change function. (S/I)

UK SBS offer a competitive salary, a generous 28 days annual leave rising to 30 days within 3 years of service, pension scheme and other lifestyle and health care benefits.

UK SBS is an inclusive employer and welcomes applications from all sections of the community. We are a Disability Confident Employer. This means we are committed to providing a recruitment process that is fair and accessible to all. We value diversity in our organisation and take positive action to attract talented individuals and support them in fulfilling their potential.

To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UK SBS. This will include a security check and an extreme organisations affiliation check. For more information please see our Privacy Statement:

We recognise that some individuals with disabilities may find aspects of the standard application and interview process challenging. We want every applicant to have the best opportunity to demonstrate their skills and ability so if you need to do things differently, let us know. We will happily make reasonable adjustments to enable people with disabilities to demonstrate their talent.

Visit our website to find out more about the benefits of working for UK SBS and see what our people value about working for an inclusive and supportive employer.

Please note that candidates must have the right to work in the UK as UK SBS does not hold a sponsorship licence.

Only online applications will be accepted and should be submitted in the form of an up-to-date c.v. and covering letter (ensuring that the IRC reference is included in the file name description of each document uploaded), which clearly outlines why you are applying for this post and how you meet the criteria described in this advertisement. Please note that applications submitted without a covering letter, or which fail to address these points, may not be considered further.

Applicants who would like to receive this advert in an alternative format (e.g. large print, Braille, audio or hard copy), or who are unable to apply online should contact us by telephone on 01793 867000. Please quote the appropriate reference number when calling.

If you have not already logged into iRecruitment (including as a current employee) you will be re-directed to the login/register page by clicking the "apply now" button.

If you don't have an account with us, by choosing to register you consent to UK SBS processing the information you provide as part of the Recruitment Service. You can select appropriate job alerts and notifications as part of your account preferences, and you are able to close your account (withdraw consent) should you wish to do so. Before starting your online application and inputting your personal details, please read our Privacy Notice which contains full details of how your information is processed once you have made an application.

If you would like to receive this advert in an alternative format (e.g. large print, Braille, audio or hard copy), are unable to apply online or do not wish to create an account but would still like to apply for a specific role, please contact us by telephone on 01793 867000.