Organisation UKRI
Organisation Detail UK Research and Innovation - Central Services
Reference Number IRC254260
Location Swindon See on Map
Salary £49708 - £63516
Date Posted 25 June 2020
Grade UKRI-Band F
Contract Type Open Ended
Hours Full Time
Closing Date 12 July 2020
Interview Date 20 July 2020

Brief Description

Salary: £49,708 - £63,516 (depending on experience)
Grade: F
Contract Type: Open-Ended
Hours: Full Time
Closing Date: 12th July 2020
Interview Date: W/C 20th July 2020


Overall Purpose:

As a Senior Digital Delivery Manager you will look after the broader aspects of the project including the plan, the budget, stakeholders and detailed interdependencies with other products or services vital to the delivery of the project.  You will manage the reporting against key milestones and any governance and assurance related project documentation.  Working closely with the Service Owner, you will represent the project at UKRI meetings and will act as an enabler to ensure there are no environmental or procurement blockers preventing delivery. 

You will maintain and iterate the service over time to continuously meet user needs. You will understand and support incident and service management and service support so that products are built effectively.

You will understand, support and promote the use of agile development and working to the Government Digital Service standard across the organisation.

Key duties will include:

  • Lead and facilitate scrum teams through development and delivery, guiding the transition to and implementation of the service
  • Manage and facilitate all aspects of planning
  • Facilitate the Scrum of Scrum meetings and represent Digital Delivery at the Programme level
  • Provide guidance in Agile, Scrum, and other appropriate methods and lead Agile delivery teams to deliver value consistently
  • Serve as an expert on Agile software principles to other team members. Oversee the delivery processes, encouraging teams to self organise to refine and iterate as necessary in order to improve cadence
  • Engage with the Product team to define mission value, prioritise work and build intellectual capital in Agile techniques
  • Facilitate impediment resolution in a timely, cost effective manner. Act as a conduit to other teams and lines of business stakeholders
  • Track and produce key metrics (e. g. burn-down, burn-up charts, and cumulative flow diagram)
  • Follow best practices, techniques, and tools for project management and planning, tailoring as appropriate to the situation. Ensure that problem resolution is handled appropriately and escalated when a decision is required at a more senior level or another business area.

Key Areas of Accountability

Leadership/team work:

  • Leading stakeholders through cultural, process or technical change to ensure
  • Manage and lead external organisations in the delivery of UKRI objectives
  • Champion the processes and governance via which DDaT delivers technology change
  • Manage the challenge between agile delivery and the need to report into a waterfall style governance structure with milestones and deliverables.


  • Effective definition of scope, estimation of budget, resource requirements and timescales
  • Baselining of benefits, including the drafting of any required business justification
  • Delivery of assigned projects to an agreed timetable
  • Effective management of project budgets and resources
  • Maintain project documentation (including RAID Log, Project Initiation Document/Business Case, Milestone Log, Project Update Reports, Project Plan/Gantt Chart, Communications Plan, Stakeholder Engagement Map, Lessons Learned Log, Budgets, Benefits Realisation) and communicate project updates to stakeholders
    • Production of required project management artefacts to support the delivery and assurance of projects
  • Effective management of risk and resolution of project issues
  • Effective communication through appropriate channels to stakeholders driving or impacted by change
  • Effective management of external suppliers 
  • Prompt and accurate reporting to relevant governance structures, including any project or programme boards or portfolio reporting
  • Oversight of quality assurance activities
  • Organisation of any communication or training activities that are necessary to the ensure that the project benefits are maximised
  • Effective management of transition into live service
  • Assessment of benefits post-delivery.

Organization Description

What is UK Research and Innovation?

Operating across the whole of the UK with a combined budget of more than £7 billion, UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation. UKRI will build on the successful elements from the current funding system and maximise the contribution of each of the component parts to create the best environment for research and innovation to flourish.

Building on success

The UK has a world class research and innovation system. Our expertise spans all fields of knowledge, from the discovery of penicillin and monoclonal antibodies, to the jet engine and the world-wide web. Our inspirational creative industries are strong in art, design and the innovative use of new materials and technologies. Our universities and laboratories produce a disproportionate percentage of the world’s top research, and their academics are highly-sought as international colleagues and co-authors and are among the world’s best at attracting overseas students Nor is this excellence confined to university campuses and research centres. Our engineering, automotive and pharmaceutical industries are successful in part because of the superb graduates they can hire and the top rate researchers that support them.

Our partners

The nine UK Research and Innovation partners each bring unique assets to this cooperation. Innovate UK helps businesses to identify the commercial potential in new technologies and turn them into the new products and services that will drive economic growth and increase productivity; Strong discipline-facing Research Councils encourage breadth and diversity, curiosity-driven research, and priority-driven initiatives; Research England’s work on knowledge exchange will focus on capacity and culture in universities and provide balance to the funding system. It will drive quality and impact through the REF and work closely with its counterparts in the devolved administrations.

Essential skills, qualifications and experience

  • Agile and Lean practices. You will know how to coach and lead teams in Agile and Lean practices. You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team. You can create or tailor new ways of working; you are always innovating
  • Commercial management. You can take responsibility for complex relationships with contracted suppliers. You can identify appropriate contractual frameworks and identify appropriate suppliers. You know how to negotiate with contracted suppliers. You can get good value out of contracts and suppliers
  • Communication skills. You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. You can speak and represent the community to large audiences inside and outside of government
  • Financial management. You know how to negotiate, influence or set budgets in complex environments. You can write or input into business cases and can communicate business-value propositions
  • Life-cycle perspective. You can apply experience of multiple parts of the product life cycle. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet these. You are able to work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project
  • Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues
  • Making a process work. You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can coach the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process
  • Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise
  • Team dynamics and collaboration. You can identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team and provoke the right responses. You can engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can accelerate the team development cycle.

Shortlisting  and Interview Criteria:

Essential skills/experience:

  • 2+ years’ experience working in a Digital Delivery environment as a Senior Delivery Manager or RTE, or a similar role leading scrum masters, with a minimum of 3 scrum teams
  • 4+ years’ experience leading Agile teams as Scrum Master or Product Owner
  • Experience of Government GDS framework
  • Exposure to the following technologies as Scrum master, product owner or RTE: Service Oriented Architecture/Microservices, Web APIs, SQL and NoSQL persistence, Cloud architecture
  • Ability to manage multiple priorities
  • Practical problem solving and strategic thinking skills, critical thinker, and self-starter
  • Superior communications skills with all levels of employees including presentations, negotiations, and written reports
  • Ability to work in a fast-paced environment while maintaining view on the strategic direction and being as detailed as needed. Willing and able to get down in the details to make things happen
  • Demonstrated ability to work successfully with demanding schedule constraints and technically challenging programs.

Desirable skills/experience:

  • Scaled Agile certification (SPC), CSM or other relevant Agile Qualification
  • Bachelor's degree in Computer Science, Engineering, or related discipline
  • Scaled Agile certification (SPC), CSM or other relevant Agile Qualification
  • Bachelor's degree in Computer Science, Engineering, or related discipline.

UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.

To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check.

Limited parking subject to waiting list.

Employee Benefits

UK Research and Innovation recognises and values employees as individuals and aims to provide a pay and reward package that motivates staff to the best of their ability. The reward and benefit package includes a flexible working scheme, an excellent Defined Benefit pension scheme, 30 days annual leave allowance and a number of other benefits.

Developing Talent

We are committed to developing employees in their roles throughout their career. Learning and development plans enable employees to continue their professional development through training and development opportunities such as e-learning, classroom training and on-the-job experiences. We encourage our employees to share their learning across teams and organisations.

Equal Opportunities

We strive to make decisions based on individual merit and ability. We welcome applications from all sections of the community and promote equality of opportunity in accordance with the Equality Act 2010. As holders of Disability Confident Employer status, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy.

As this job does not fulfil the Home Office Code of Practice criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK. At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here:

Online applications only. Please submit a covering letter and CV ensuring that the IRC reference is included in the filename description of each document uploaded. Please note that failure to address the above criteria or submitted without a covering letter may result in your application not being considered.

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