Organisation UKRI
Organisation Detail UK Research and Innovation - Corporate Hub
Reference Number IRC255806
Location Swindon See on Map
Salary £60026
Date Posted 18 November 2020
Grade RC-G
Contract Type Open Ended
Hours Full Time
Closing Date 06 December 2020
Interview Date

Brief Description

Salary: £60,026 per annum
Base Location:  UKRI - Polaris House, Swindon.  (Swindon – c. 50%, London – c. 25%, Rest of UK – c. 25%)
Grade: G
Contract Type: Open Ended
Hours: Full Time
Closing Date: 6th December 2020
Interview Date: January 2021


The Head of Facilities and Workplace Management is professionally accountable for the operational delivery of all property services across the core office estate. This includes all operations in Swindon, London and Bristol. This role will drive a culture of service excellence through continuous improvements and commercially sound decisions relating to all aspects of property including fit for purpose buildings and workplaces, by delivering efficient and effective services to meet customer needs, whilst balancing the delivery of the Strategic Asset Management Plan which support business objectives and smarter working standards.


Key Responsibilities:

  • Provide leadership and direction to the FM & workplace functions with oversight of all facilities services, property management and projects related to operational delivery for the portfolio
  • Develop a programme of work and suitable governance arrangements to improve workplace quality and standards. This could include the leadership of major expansion and refurbishment projects, innovation and technical implementation, cultural initiatives and significant change management
  • Ensure that all areas of property management throughout the property life cycle support the Greening Government commitments concerning sustainability
  • Accountable for driving a robust and effective health and safety agenda across all areas of our estate and its delivery, that complies with all legislative requirements and policies to ensure a safe working environment for all staff and customers
  • Work with multiple senior level stakeholders, to ensure high levels of customer satisfaction, playing a pivotal role in customer liaison working closely with business and regional management, and key stakeholders to ensure a high quality of service
  • Define and monitor service level agreements and drive performance through continuous improvement methodologies to meet/exceed these at all times
  • Ensuring best value objectives are met through procurement, budgeting and cost improvement projects identifying new ways of ‘smart’ working
  • Develops, promotes, and implements measures to achieve cost effective improvements in operations, increase customer satisfaction, and ensure compliance with policies and regulation
  • Develops effective environmental solutions in complex and diverse property portfolios
  • Accountable for large budgets, underpinned by an understanding of financial and commercial management activities and ensuring that all investment decisions have clear benefits and associated realisation plans
  • Build and manage multi-disciplinary services teams, empowering teams and individuals to create an environment of high- quality delivery on a day to day basis.

Key Dimensions:

  • Resources TBC
  • Budget TBC
  • Management Precise line management responsibilities to be defined based on the outputs of the Estates Operating Model (under development).


Organization Description

What is UK Research and Innovation?

Operating across the whole of the UK with a combined budget of more than £7 billion, UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation. UKRI will build on the successful elements from the current funding system and maximise the contribution of each of the component parts to create the best environment for research and innovation to flourish.

Building on success

The UK has a world class research and innovation system. Our expertise spans all fields of knowledge, from the discovery of penicillin and monoclonal antibodies, to the jet engine and the world-wide web. Our inspirational creative industries are strong in art, design and the innovative use of new materials and technologies. Our universities and laboratories produce a disproportionate percentage of the world’s top research, and their academics are highly-sought as international colleagues and co-authors and are among the world’s best at attracting overseas students Nor is this excellence confined to university campuses and research centres. Our engineering, automotive and pharmaceutical industries are successful in part because of the superb graduates they can hire and the top rate researchers that support them.

Our partners

The nine UK Research and Innovation partners each bring unique assets to this cooperation. Innovate UK helps businesses to identify the commercial potential in new technologies and turn them into the new products and services that will drive economic growth and increase productivity; Strong discipline-facing Research Councils encourage breadth and diversity, curiosity-driven research, and priority-driven initiatives; Research England’s work on knowledge exchange will focus on capacity and culture in universities and provide balance to the funding system. It will drive quality and impact through the REF and work closely with its counterparts in the devolved administrations.

Shortlisting Criteria


  • A property professional who has experience of managing a large portfolio of buildings and associated facilities management services at a senior level
  • Solid understanding of supplier and contract management, with the ability to lead and influence supplier relationships at the most senior level
  • Knowledge of risk management, governance arrangements, control procedures and audit processes
  • Experience in delivering complex, multi-disciplinary programmes
  • Proficient in the principles, methods, techniques and tools for the preparation and monitoring of budgets to minimise costs and ensure cost effectiveness
  • Strong financial acumen, with ability toforecast, prepare and manage large budgets.


  • Educated to degree level (or equivalent) experience preferable
  • Working towards IWFM (Levels 6-7) with a preference if already held.

Interview Criteria


  • Excellent leadership, management, communication,presentational and influencing skills
  • A self-starter, acknowledge by peers as a leaderwho can manage and motivate teams with a diverse range of skills and objectivesacross multiple locations
  • Excellent organisational skills supported byrobust planning and prioritisation
  • Excellent change management leadership skillsexperience of steering an organisation through substantial change. Inparticularly, strong communications and staff engagement skills.


UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.

To enable us to hire the very best people we will conduct a full and comprehensive pre-employment check as an essential part of the recruitment process on all individuals that are offered a position with UKRI. This will include a security check and an extreme organisations affiliation check.

Polaris House is located next to Swindon Train Station and has excellent public transport links. Limited parking subject to waiting list.

Employee Benefits
UK Research and Innovation recognises and values employees as individuals and aims to provide a pay and reward package that motivates staff to the best of their ability. The reward and benefit package includes a flexible working scheme, an excellent Defined Benefit pension scheme, 30 days annual leave allowance and a number of other benefits.

Developing Talent
We are committed to developing employees in their roles throughout their career. Learning and development plans enable employees to continue their professional development through training and development opportunities such as e-learning, classroom training and on-the-job experiences. We encourage our employees to share their learning across teams and organisations.

Equal Opportunities
We strive to make decisions based on individual merit and ability. We welcome applications from all sections of the community and promote equality of opportunity in accordance with the Equality Act 2010. As holders of Disability Confident Employer status, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy.

As this job does not fulfil the Home Office Code of Practice criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK. At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here:

Online applications only. Please submit a covering letter and CV ensuring that the IRC reference is included in the filename description of each document uploaded. Please note that failure to address the above criteria or submitted without a covering letter may result in your application not being considered.

If you would like to receive this advert in an alternative format (e.g. large print, Braille, audio or hard copy), are unable to apply online or do not wish to create an account but would still like to apply for a specific role, please contact us by telephone on 01793 867000.

If you have not already logged into iRecruitment (including as a current employee) you will be re-directed to the login/register page by clicking the "apply now" button. If you don't have an account with us, by choosing to register you consent to UK SBS processing the information you provide as part of the Recruitment Service. You can select appropriate job alerts and notifications as part of your account preferences, and you are able to close your account (withdraw consent) should you wish to do so. Before starting your online application and inputting your personal details, please read our Privacy Notice which contains full details of how your information is processed once you have made an application.